Christine Rama | Business Systems Specialist
AI-Powered Revenue Systems

I design and manage the systems
behind growing businesses.

Most businesses don't lose revenue because they lack tools. They lose it because their tools don't work together. I build connected revenue systems using GoHighLevel, AI automation, CRM, funnels, websites, and email marketing. Whether you need a single project or ongoing support, I work directly with you from strategy to implementation.

0
Years Meta & Google Ads
0
Year longest active client
Zero
Manual follow-up across all clients
Top 3%
Ranked among top-rated talent

The Connected Stack FlowRama Builds On

Funnels & Websites
Booking & Calendars
Revenue Reporting
AI Voice Agent
Meta Ads
Google Ads
SMS & Email Automation
GoHighLevel CRM
Revenue Reporting
Funnels & Websites
Booking & Calendars
Revenue Reporting
AI Voice Agent
Meta Ads
Google Ads
SMS & Email Automation
GoHighLevel CRM
Revenue Reporting

Most businesses don't lose revenue
because they lack tools.

They lose it because their tools don't work together. I build connected revenue systems using GoHighLevel, AI automation, CRM, funnels, websites, and email marketing, whether that's a single project or ongoing support.

AI & Automation

AI chatbots and voice agents, lead qualification, appointment booking, after-hours call handling, missed-call text back, ticketing systems, AI knowledge bases, and conversational AI.

GoHighLevel CRM

Architecture and account setup, sub-accounts, white-label SaaS, pipelines and workflows, custom fields and tags, calendars and forms, multi-location setup, and API integrations.

Business Automation

Lead nurturing and follow-up campaigns, appointment confirmations and reminders, no-show recovery, recall and reactivation campaigns, and review automation.

E-Commerce Email Marketing & Revenue Automation

I build and manage connected email-marketing systems that turn WooCommerce customer activity into automated, personalized revenue journeys. Using FunnelKit Automations and GoHighLevel, I connect weekly campaigns, abandoned carts, segmentation, post-purchase follow-up, SMS, CRM pipelines, and revenue tracking into one coordinated system.

Websites & Funnels

Business websites and landing pages, appointment and sales funnels, lead capture systems, conversion optimization, and customer journey design.

Paid Advertising

Meta and Google Ads, media buying and campaign strategy, audience research and creative direction, conversion tracking, and ongoing campaign management.

Creative Assets

High-converting ad creatives, AI-generated images and videos, and landing page assets built for a specific campaign, audience, and outcome.

E-Commerce Revenue Systems

WooCommerce automation, abandoned and browse-abandonment recovery, post-purchase automation, product recommendations, customer retention and revenue recovery, and AI customer support.

Analytics & Tracking

Meta Pixel and Google Tag Manager, Google Analytics 4, custom events and attribution, and dashboards and reporting.

GoHighLevelShopifyWooCommerceStripeZapierMakeFunnelKitTwilioMailgunCalendlyGoogle CalendarGoogle Business ProfileMetaGoogle AdsAPIs & Webhooks
01
Audit and Strategy

I review the current email platform, customer database, campaigns, automations, deliverability, and revenue performance.

02
Build and Integrate

I configure the email infrastructure, rebuild the automations, connect WooCommerce and FunnelKit with GoHighLevel, and create the customer pipelines.

03
Launch and Validate

I test every trigger, condition, email, webhook, purchase event, and recovery path before completing the transition.

04
Manage and Optimize

I create weekly campaigns, monitor deliverability, maintain the automations, and optimize the system based on revenue and customer behavior.

Systems built for
real businesses.

Five client relationships, from long-running systems to builds currently in progress. Each one follows the same approach: understand the business problem, design the system, and track the operational and business outcome.

01
Case Study 01 Healthcare / Dental 3+ Years Active 3 Locations

A dental group was losing patients between the ad click and the booked appointment.

Most of the advertising budget was working. The problem was what happened after the lead arrived. No structured follow-up, slow response times, and no system to recover no-shows meant that a large portion of interested patients never became booked appointments.

The Problem
  • Leads came in but were not converting
  • Pipeline had no structure or visibility
  • Team stretched across too many tasks
  • Appointments inconsistent across locations
  • No-show patients were never re-engaged
  • Ads and patient management disconnected
The System
  • Every lead gets an automated response in seconds
  • All leads tagged, staged, and followed up automatically
  • Staff focus only on leads ready to book
  • Multi-touch nurture recovers unbooked leads
  • No-show reactivation runs without staff input
  • Ads feed directly into one connected system
0
Appointments booked
0
Patients showed up
+1,475%
Growth vs previous 28 days
Zero
Manual follow-up required
Dental appointment dashboard
Feb 2026 · 80 appointments booked
Appointment confirmation workflow
Appointment Confirmation & Reminder
No-show recovery
No-Show Recovery Workflow
Cancelled appointment
Cancelled Appointment Workflow
Stale leads
Stale Leads Re-engagement
Nurture sequence
Long-Term Nurture Sequence
Live SMS
Automated SMS to a real lead
5-star review
5-star review captured automatically
Review results
46 requests sent · 55% conversion rate
Sentiment chart
84% positive sentiment · 0% negative
Patient review example 1
5-star review with automated reply
Patient review example 2
5-star review with automated reply
Patient review example 3
Spanish-language review with automated reply
Patient review example 4
5-star review with automated reply
Meta AdsGoogle AdsAI AutomationSMS AutomationEmail AutomationPipeline ManagementReview System
The advertising was not the problem. The gap between a lead arriving and a patient being booked was.
02
Case Study 02 Auto Glass / Service Business 2+ Years Active Multi-Market

An auto glass company was losing jobs to competitors who responded faster.

When someone needs a windshield replaced, they contact multiple companies and go with whoever responds first. Price and reviews come second. Speed wins. Every minute without a response is a minute a competitor has to close that job.

The Problem
  • Lead volume coming in but conversion below potential
  • No structured system for managing inquiries
  • Team handling too many touchpoints manually
  • High-intent leads not being captured effectively
  • No centralized visibility across markets
The System
  • AI-powered SMS contacts every lead within seconds
  • Owner receives instant alert for every new submission
  • Full pipeline tracks every lead from inquiry to job
  • Automated follow-up for non-responders
  • Centralized lead management across all markets
2+
Years active
Secs
AI SMS response time
Zero
Leads falling through
Multi
Markets in one system
Meta AdsAI SMS AutomationLead RoutingPipeline Management
Winning the job had nothing to do with the ad. It had everything to do with who responded first.
03
Case Study 03 E-Commerce / Lifestyle Brand July 2026 Reporting Snapshot Revenue Recovery System

FlowRama Revenue Recovery Engine. $5.02K in Tracked Pipeline Value

An e-commerce brand was losing high-intent shoppers who left without completing their purchases, while support requests and order issues had no centralized tracking system. I developed and manage the FlowRama Revenue Recovery Engine, an automated system that captures recovery opportunities, organizes follow-up, and tracks potential revenue inside the CRM.

In the latest July 2026 reporting snapshot, the system tracked 23 open recovery opportunities representing $5.02K in pipeline value. For context, the Meta Ads account recorded $6,999.94 in advertising spend during the comparable July 1 to 24 reporting period, making the tracked recovery pipeline value equivalent to approximately 71.7% of that spend.

The $5.02K represents open opportunity value recorded in the recovery pipeline and should not be presented as finalized collected revenue. Meta campaign performance and recovery-system performance are reported separately.

The Problem
  • High-intent shoppers were leaving without completing checkout
  • Recovery opportunities were not centrally organized
  • Follow-up was inconsistent and difficult to scale
  • Potential recovered revenue was not clearly tracked
  • Support requests and order issues lacked centralized tracking
The System
  • Automated revenue-recovery workflow
  • 23 recovery opportunities captured and tracked
  • $5.02K in open recovery pipeline value
  • CRM pipeline provides clear revenue attribution and visibility
  • Automated follow-up reduces ongoing manual work
  • Customer-support ticketing organizes inquiries and order issues
$5.02K
Open recovery pipeline value
0
Tracked recovery opportunities
71.7%
Pipeline value relative to comparable Meta ad spend
$6,999.94
Meta ad spend, Jul 1 to 24, 2026
Recovery dashboard and Meta ad spend screenshots are available on request, reflecting the same $5.02K pipeline value, 23 tracked opportunities, and 71.7% figures shown above.
Support ticketing system also manages customer inquiries and order issue tracking for this brand. Resolution and response-time metrics are being finalized and will be added once reporting is complete.
Marketing AutomationE-Commerce MarketingConversion Rate OptimizationCustomer RetentionBusiness Process AutomationCustomer SupportOrder Issue Tracking
04
Case Study 04 Premium B2B Financial Services In Progress 5 Regulated Verticals

A premium B2B financial advisory firm needed a complete, AI-ready client acquisition system built from zero, across five regulated industries.

A financial infrastructure and advisory firm serving regulated industries, including private nursing and career schools, behavioral health clinics, medical practices, senior care providers, and audit support organizations, was repositioning as a premium advisory practice with no CRM system in place. Before hiring an appointment setter, they needed a clean, scalable foundation: lead source attribution across multiple niche websites, a structured pipeline from first contact through signed engagement, a qualification and scoring framework built for regulated B2B industries, and a system ready for future forms, automation, and AI intake. This build is currently in progress.

What Made This Complex
  • Five distinct regulated verticals, each with different compliance and qualification criteria
  • 9-field granular lead source tracking across domain, UTM, referral, and setter attribution, not a single dropdown
  • 5-tier lead scoring framework built around specific operational thresholds (revenue, budget, decision-maker involvement, compliance complexity)
  • An existing GHL account with a separate Client Onboarding system that could not be disrupted
  • Every field, pipeline stage, and tagging decision required written client approval before configuration began
Phase 1
CRM Foundation & Architecture
  • 30+ custom fields across Business, Contact, and Opportunity objects
  • 9-field lead source tracking on Contact and Opportunity
  • 11-stage sales pipeline, New Lead through Won/Onboarding
  • 5-tier lead scoring framework
  • Existing onboarding system kept fully intact and untouched
  • Documentation PDF and 2-part Loom walkthrough
Phase 2
Forms, Calendars & Automation
  • Niche-specific intake forms for each vertical
  • Discovery call booking and reminder automation
  • Missed-appointment and no-show workflows
  • Full email automation across the lead lifecycle
  • Appointment setter workflow structure and task views
Phase 3
AI & Advanced Workflow Strategy
  • AI intake and lead qualification strategy
  • Voice AI roadmap for call intake and routing
  • AI-generated CRM notes and summary automation
  • AI lead scoring connected to the existing score field
  • Super Agent architecture planning for full automation
What Made This Different
  • Delivered a full Custom Field Data Dictionary for written client approval before touching the account
  • Multiple scope refinement rounds with detailed, point-by-point responses before any build began
  • Built with future AI, appointment setter, and multi-domain scalability in mind from day one
  • Tags kept lean and non-duplicative of structured field data, per the client's explicit requirement
  • Zero disruption to the client's existing systems throughout the build
This system is currently being built. Business outcome metrics will be added here once it is live and running.
GoHighLevel CRMMulti-Vertical PipelineLead Scoring FrameworkCustom Field ArchitectureMarketing AutomationVoice AI RoadmapDocumentation & Handoff
05
Case Study 05 E-Commerce / Fashion Retailer In Progress ~40,000 Contact Database

WooCommerce Email Marketing & Revenue Automation System

Migration and reconstruction of a complete e-commerce email-marketing ecosystem for an established fashion retailer. The system connects WooCommerce and FunnelKit Automations with GoHighLevel CRM to manage email campaigns, customer segmentation, abandoned-cart recovery, post-purchase journeys, SMS follow-up, pipelines, and revenue reporting. The existing system's historical performance was audited to establish a baseline before migration and optimization.

Project Scope
  • ~40,000 contact database migration and cleanup
  • FunnelKit and WooCommerce automation configuration
  • GoHighLevel CRM and pipeline integration
  • Email and SMS customer journeys across the full lifecycle
  • Weekly campaign management and branded email-template system
  • Abandoned-cart and recovered-cart tracking
  • Deliverability and suppression list management
  • Campaign and automation analytics
This system is currently being migrated and optimized. Business outcome metrics will be added here once the new system is live and reporting.
FunnelKit AutomationsWooCommerceGoHighLevelEcommerce Email MarketingMarketing AutomationCRM ArchitectureCustomer SegmentationEmail DeliverabilityLifecycle MarketingRetention MarketingRevenue AutomationInbound WebhooksEmail and SMS AutomationCampaign StrategyEmail CopywritingConversion Optimization

Industries and experience.

Four active, ongoing client relationships plus additional project experience across other industries.

Healthcare / Dental
3+ Years Active
CRMMeta & Google AdsAI Automation
Auto Glass / Service
2+ Years Active
Lead GenAI SMSPipeline Mgmt
E-Commerce
Active
Revenue RecoveryEmail MarketingCRORetention
Financial Services
In Progress
CRM ArchitectureLead ScoringMulti-Vertical
Home Services
Additional Experience
Lead GenerationCRM SetupPaid Ads
Real Estate
Additional Experience
Lead GenerationCRM AutomationFollow-Up Workflows

Choose the growth system
your business needs.

These packages provide a starting framework. Your final investment is customized around your advertising spend, locations, platforms, customer journey, automation requirements, and ongoing management needs.

Growth + Core Automation
Lead Generation System

For businesses that need qualified leads and an automated system to respond, follow up, and support appointment booking.

Monthly ManagementStarting at $1,500/mo
One-Time ImplementationStarting at $1,500
  • Meta Ads or Google Ads management
  • Up to $5,000 in monthly ad spend
  • One business location
  • Up to two core services or offers
  • Campaign strategy and optimization
  • Advertising copy and creative direction
  • Conversion tracking and reporting
  • GoHighLevel CRM and lead pipeline
  • Automated lead capture and organization
  • Instant SMS and email lead response
  • Direct appointment-booking link
  • Appointment confirmations and reminders
  • Follow-up for leads who do not schedule

Your leads are automatically captured, contacted, followed up with, and organized inside the CRM, not left waiting in a spreadsheet or lead form.

Complete Revenue Operations
Revenue Operations Partner

For established, e-commerce, and multi-location businesses that need acquisition, conversion, support, retention, and lifecycle marketing managed together.

Monthly ManagementStarting at $3,500+/mo
One-Time ImplementationStarting at $4,000
  • Everything in the Connected Revenue System
  • Customized advertising management based on spend and complexity
  • Meta and Google Ads management
  • Advanced CRM and customer-journey architecture
  • Lifecycle and e-commerce email marketing
  • Up to four managed email campaigns per month
  • Customer segmentation
  • Abandoned-cart and checkout recovery
  • Post-purchase automation
  • Win-back and customer-reactivation campaigns
  • Review and reputation workflows
  • AI customer-support chatbot
  • Support ticketing and escalation system
  • AI Voice and intelligent call-routing options
  • Advanced customer-journey automation
  • Creative and content direction
  • Advanced dashboards and reporting
  • Ongoing revenue-operations strategy

A complete revenue system connecting customer acquisition, conversion, communication, support, retention, and ongoing optimization.

Lead Generation System
Generate, respond to, and organize leads.
Connected Revenue System
Nurture, book, and recover opportunities.
Revenue Operations Partner
Manage the complete customer journey.

Advertising spend is paid directly by the client and is not included in the management fee. GoHighLevel subscriptions and usage-based charges, including phone numbers, SMS, email delivery, phone calls, AI conversations, AI Voice, premium workflow actions, and third-party software, are billed separately unless specifically included in the final proposal.

Package pricing covers the stated advertising spend, platforms, locations, offers, and system scope. Higher advertising spend, additional platforms, locations or brands, expanded creative production, high communication volume, custom integrations, and complex implementation requirements receive customized pricing. All prices are in USD.

Before you reach out.

Both. Some clients hire me for a one-time implementation, and I'm happy to scope smaller projects to fit. That said, I genuinely prefer long-term relationships. Most of my work turns into ongoing management once the initial system is live, and my longest client relationship is 10+ years.

Yes. You work directly with me from strategy through implementation and ongoing optimization. I do not outsource projects or hand them to junior staff.

Yes. I manage Meta and Google Ads as part of a complete business system. Advertising works best when connected to your CRM, follow-up automation, website, funnels, and customer journey.

Yes. GoHighLevel is my primary platform for CRM, automation, AI, funnels, websites, pipelines, calendars, SMS, email marketing, and customer journey management.

Yes. I integrate GoHighLevel with Shopify, WooCommerce, Stripe, Calendly, Zapier, Make.com, Facebook, Google, and many other business tools depending on your workflow.

It depends on the scope of the project. Smaller tasks are usually billed hourly, while larger implementations are typically quoted as fixed-price projects.

Let's build something that
grows with your business.

Connect your store, customer data, campaigns, and follow-up into one system designed to recover revenue and increase customer lifetime value. This website is provided as a work sample. Please communicate and contract with me exclusively through Upwork.

Fixed-price setup · Ongoing management available · You work directly with me